Terms and conditions

1. LICENSE AND REGULATION

   These Terms and Conditions ("Terms") govern your use of Guns N Roses (the "Platform"), a online gaming platform operated by Rock Gaming Entertainment N.V., registered in Curacao under the license number GLI-1842/JAZ.

2. AGE RESTRICTIONS AND RESPONSIBLE GAMING

   You must be at least 18 years old to play on the Platform, and in some jurisdictions this age may be higher (21). We reserve the right to request proof of age from you. You agree to gamble responsibly and within your means. If we suspect that you are not using our services for recreational purposes or if we receive complaints about your gaming activities, we may take action against you.

3. ACCOUNT CREATION AND SECURITY

   You must register an account with us in order to play on the Platform. Your account details must be accurate and up-to-date at all times. You agree to keep your login credentials confidential and secure them from unauthorized access.

4. BONUSES AND PROMOTIONS

   Our bonus terms apply to all promotions, including welcome bonuses, reloads, cashback offers, free spins, and loyalty rewards. All bonuses must be wagered within 30 days of activation, with some exceptions for specific games or game categories.

5. VIP PROGRAM

   You can earn points in our Rock Star Rewards program by playing on the Platform. Points may be redeemed for bonus funds, free spins, merchandise, or other benefits. Our VIP terms apply to all loyalty rewards and exclusive offers.

6. PAYMENT TERMS AND CONDITIONS

   You agree that any payment method you use must be your own, not someone else's, and in your name only. We reserve the right to change our deposit methods at any time without notice.

7. ACCOUNT RESTRICTIONS

   We may restrict or close accounts for various reasons, including:

• Suspected bonus abuse
• Suspicious transactions or behavior
• Non-compliance with applicable laws or regulations
• Inactivity (no logins) exceeding 24 months

8. DEPOSIT AND WITHDRAWAL LIMITS

   You agree to abide by our deposit and withdrawal limits as outlined on the Platform.

9. BONUS TERMS AND CONDITIONS

   • The maximum bet during bonus play is $5 per spin or 10% of your bonus amount, whichever is less.
   • Certain games are excluded from bonus wagering, including progressive slots, live dealer games, and select table games.

10. WITHDRAWAL PROCESS

    Withdrawal requests may take up to 7 days to process, depending on the payment method used. In some cases, we may require additional documentation or information before processing a withdrawal request.

11. GENERAL TERMS AND CONDITIONS

    • By playing on our Platform you agree to be bound by these Terms.
    • You acknowledge that our decisions are final and binding in all matters related to your account and gaming activities.
    • If any provision of these Terms is deemed unenforceable or void, the remaining provisions will continue to apply.

AMENDMENTS TO TERMS AND CONDITIONS

We reserve the right to modify these Terms at any time without prior notice. Your continued use of our Platform after such modifications implies your acceptance and agreement with the revised terms.